Hi there, Today was my family’s first visit to Playtrain. I’d like to convey my thanks for an excellent experience. From the warm welcome on arrival to the ‘Baby Shark’ exit, start to finish the whole session was very impressive. The staff were warm, friendly and professional, and worked continuously to ensure the play area was kept tidy and clean. The facilities were well maintained and the refreshments both delicious and fairly priced. The children absolutely loved it and we will be returning soon. Easily one of the best indoor play centres we have visited - well done!

We had been in Playtrain a matter of minutes when I knew I wouldn’t be taking my 2 year old son to any other soft play. Playtrain is fantastic - it has absolutely everything under one unassuming roof! It is the perfect mix of family friendly, educational and fun. The staff are so welcoming and accommodating. We have been to SO many different soft play/children’s play facilities both here and abroad and just so impressed by Playtrain. It has a lovely charm to it and not an overwhelmingly echoey, overly flashy experience - wonderful cappuccino too! Highly, highly recommend - and although we live over half an hour away, with many other local facilities closer to us, Playtrain will be our regular haunt until our son is too big to come! 5 stars for cleanliness too!

Very well run by people who care!! Not like the usual staff that work in Soft Plays. The whole place was clean and organised with great food.

This place is my favourite out of all the soft plays we have visited. My son is nearly 3 now & we all love it here. It is very charming & the attention to detail is what impresses me. It feels like an extension of a nursery school with a lot of loving hand touches throughout, very imaginative. I love the ceiling - fan that is a helicopter, the hanging umbrellas & caterpillars. The walls - they have a tube you can put plastic balls in & it sucks it up & travels up & down the wall, they also have drum cymbals that me & my son enjoy throwing balls at. They also have a book corner with 2nd hand books for sale if you ever get the luxury of sitting down for a read. during these covid times I thought it was just great that when you enter a very nice bloke welcomes you & takes you to an allocated seat & table, other places I have been too you are lucky to get a seat. Just a great place, not flashy or warehousey, the home cooking of adventure play.

*****
Son really enjoyed himself. He goes often with his daycare but this was the first time with him. Very clean, lots on fans to keep air moving (quite warm), very secure and lots of areas and things to play with. I'm a big guy (6'4" and 18 st) and was easily able to follow him around.

*****
We loved our first visit this week and have booked to come again in a few weeks 😊 Our new favourite soft play!

I just wanted to pass on some feedback. I came today, with my 3 year old, for the first time. From the welcome, to the coffee and muffin, to the range of play areas for the children - I was just amazed - what a lovely place you have there. And, cleaner then I have ever seen a soft play before. Just brilliant!!! Thank you! We will definitely be back!